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Data privacy and cookies

Cookies facilitate and simplify the interaction between the user and the website. They allow the website to remember the individual’s preferences and activity, thereby saving time and contributing to more efficient and user-friendly browsing.

1. Website cookie policy

Our cookie policy can be found at www.rogaska-medical.com and is therefore generally available and made public. The company reserves the right to supplement or amend its cookie policy without prior consultation or approval by the individual. Regardless of this right, the cookie policy consent message will be displayed again when the cookie policy is changed.

2. What are cookies?

For almost any modern website to work properly, it needs to collect certain basic information about its users. To do this, a site will create files known as cookies – small text files that are stored on computers of the users – the site visitors. These cookies are designed to allow the website to recognise its users. This is especially useful when revisiting the site as these cookies allow the recognition of users and their preferences on the website, and to authorise other websites to recognise these users.

Cookies do a lot of different jobs which make your experience of the Internet much smoother and more interactive. For instance, they are used to remember your preferences on sites you visit often, to remember your user ID and the contents of your shopping cart… Thus, they help you navigate between pages more efficiently. They also help ensure that the advertisements that you see online are more relevant to you and your interests. Some data collected is designed to detect browsing patterns and approximate geographical location to improve user experience.

3. How do we use cookies on our website?

Our pages use different types of cookies.
  1. The first category are the strictly necessary cookies. The website uses them to ensure the performance of basic functions like page navigation, accessing protected parts of the website and the like. The website cannot function properly without these cookies. As the operator of the website, we only have read access to these cookies. These cookies can, for example, remember if you have already agreed (or refused) the website’s cookie policy.Some cookies included on our website are necessary for its functioning. Your consent is not required for these cookies. They are mainly authentication cookies and technical cookies required for the functioning and use of some related IT systems.Authentication cookies are stored on our authentication server when you login into the site. When you do this, you also accept our privacy policy.
  2. The second category are the so-called statistics cookies, which are used for providing information on visitors’ interaction with the website. These types of cookies are collected anonymously. We use these cookies exclusively for internal research on how we can improve the service offered to the users of our website. These cookies simply assess how you, as an anonymous user, communicate with our website (the information collected does not disclose your identity). The data collected with anonymised cookies is not shared with third parties or used for any other purpose. Anonymised data can be shared with contractors working on communication projects under a contractual agreement.
  3. The third group of cookies are marketing cookies, which used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
  4. The last, fourth group of cookies are unclassified or uncategorised cookies. Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

3.1 Strictly necessary cookies

Name Service Purpose Duration Type
didomi_token Didomi Saves cookie preferances. 1 year 3rd party
euconsent Didomi Saves cookie preferances. 1 year 3rd party
ASP.NET_SessionId Rogaška Medical General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymised user session by the server. Session Own
p.gif typekit.net Keeps track of special fonts used on the website for internal analysis. The cookie does not register any visitor data. Session 3rd party

3.2 Statistics and analytics cookies

Name Service Purpose Duration Type
_ga, _ga_# Google Analytics This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. Duration can be customisable by website owners. 2 years Own
_gat Google Analytics This cookie is used to throttle request rate. These are third party cookies that are placed on your device to allow us to use the Google Analytics service. These cookies are used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. 1 minute Own
_gid Google Analytics This cookie name is associated with Google Universal Analytics. It is used to store and update a unique value for each page visited. 1 day Own
collect Google Analytics This cookie name is associated with Google Universal Analytics. It is used to collect information about website visitors. Session 3rd party

3.3 Marketing cookies

Name Service Purpose Duration Type
ads/ga-audiences Google Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across web sites. Session 3rd party
get_iclh iPROM Undefined Session Own
iprom.net_/log iPROM Undefined Session 3rd party

4. Third-party cookies

Some of our sites may display content from external providers (e.g. YouTube, Facebook, Twitter). To view this third-party content, you must first accept their specific terms and conditions. This also includes their cookie policy, over which we have no control.

We use Google Analytics to obtain data related to website traffic (e.g., number of visitors, pages visited by visitors, time spent on the site). We may also use third-party cookies to help us with market research, improving site functionality and providing support on the website.

You can adjust your browser settings to block the use of third-party cookies. This can affect the functionality of the website or parts thereof. For more information on existing cookie policies of third parties, visit their websites:

5. How to control cookies and their use

If you want to change how your browser uses cookies, including blocking or deleting cookies from any website, you can do so by changing your browser settings.

Most browsers allow you to control the use of cookies through the browser settings. You can, for example, accept or reject all cookies, or have your browser prompt you each time it wants to save a cookie. At any time, you can also delete the cookies stored by your browser. The procedure for deleting cookies from your browser depends on the kind of browser you are using. To find out how to remove cookies from a particular browser, see the instructions on https://www.aboutcookies.org with details on how to control and delete cookies in most browsers.

6. Processing of personal data that you enter in the forms on the website and e-news subscription

Data that you enter in the website forms is used exclusively to deliver the message (enquiry, booking, purchase, etc.) or requested service. Your data is protected and is not disclosed to third parties nor used for any other purpose other than those described above.  

By subscribing to e-news, you agree that your email address can be used to inform you about new services/products. You can unsubscribe at any time by clicking on the unsubscribe link in the email.